Passive Assertive or Aggressive – What’s the Difference?

assertiveness



We can define assertiveness by placing it on a continuum between passiveness and aggression and making a contrast with them.   Assertive behaviours reflect the sense of personal worth that the individual has for himself and for the other person.  When we are Assertive we are honouring and reflecting our core values in whatever situation we find ourselves.  We stand up of these values and defend them in a manner which is inarguable. 

Looking at the differences in behaviours and attitudes shows some very obvious differences.

Passive Behaviour:

People who typically behave in a passive or submissive manner are demonstrating a lack of respect for their own values, needs and rights.

Many passive people do not express their honest feelings, needs, values and concerns. They allow others to dictate to them, denying their rights and ignoring their needs.

The body language of the passive person is bowed and bent, submissive and non threatening.

Their speech is peppered with “Sorrys”

Aggressive Behaviour:

People who typically behave in an aggressive manner express their feelings, needs and ideas at the expense of others. They need to win arguments. They tend to overpower other people.

The body language of the Aggressive person is threatening , finger pointing, stand over.

Their speech can be loud abusive, rude and sarcastic

Assertive Behaviour:

People who typically behave in an assertive manner use methods of communication which enable them to maintain self-respect and gain satisfaction of needs without abusing or dominating others.  They stand up for their rights and express personal needs, values and concerns in direct and appropriate ways.

The language of the assertive person is riddled with “I talk” 

Eg “I hear what you say and I believe that…..”

“I recognise that you are upset, what do you need to have happen…?”

“I feel that the time is right to make this change”

“I am confident that when we have covered of the agenda items we will have an agreement”

The Aggressive style gets results in the short term, and breeds an atmosphere of “submission under duress”. In leadership styles this styles certainly has an impact , often delivering above budget results and leaving a beaten and demoralised staff behind to be inherited by the nest leader.

The cost to an organisation of this leadership stye is usually not felt whilst the leaders is in position, except perhaps in staff turnover statistics, it is usually felt in subsequent years, after the person has moved on.



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Passive Assertive or Aggressive – What’s the Difference?

assertiveness



Knowing how to be assertive in the workplace is a great advantage for you. After all, the big bosses won’t care about your attendance record or how well you make coffee. They’re more interested in, and are more likely to remember, employees who are determined and carry out their own ideas.

It doesn’t matter whether you’re at work or at a doughnut shop. Learning how to be assertive is the first step to achieving your bigger goals and ambitions.

It’s your ticket to success. However, there are a few key points you must remember and practice before you set out to take that step.

Being Assertive Is Not Being Aggressive.

Many people make the mistake of thinking these two concepts are the same. You know better than that. Being aggressive can backfire on you big time.

Your co-workers, and even your employers, might feel intimidated or turned off by your aggressiveness. You don’t want to scare them away, do you?

Be subtle. If you have an idea, pitch it in a “soft” way. But don’t overwhelm the whole office with it.

Assertiveness Rests on Self-Confidence.

You won’t ever get past the first step if you don’t even have self-confidence. Learning how to be assertive includes improving all your other skills.

Try talking to yourself in front of the mirror. If you can’t even do that, then how do you expect to convince your boss of your credibility? You might even have to work on your stance and observe your body language.

Practicing how to be assertive in the workplace gives you many benefits that extend beyond your 9-5 timetable. You can also use the skills you have honed when trying to socialize with other people. Just remember that moderation is key, and that you are capable of becoming a self-confident and assertive person.



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Persuasion Tactics in a Person-to-person Setting

Persuasion is easier to apply during a conversation between two people, as opposed to communicating in front of a group. This is because in a person-to-person setting, the opportunity to better understand the point of view of the other party exists. You can nitpick and delve into every single detail, as opposed to speaking to an audience, where the interaction is usually one sided.
In this kind of setting, it is possible for you and the other person to reach a compromise that would bring the best probable value for both of you. You may even want to change your stance while you’re at it. In short, person-to-person conversations are so open and flexible that it allows not just you to change course, but also allow you to alter another person’s mindset.
How do you get the most out of person-to-person interactions?
Have Patience
Persuasion may not happen on your first try – or even the second, the third, or the fourth. There are times that a certain idea has to be pondered on and assessed more deeply and critically, that to be too aggressive in getting acceptance might only ruin chances of a good deal. We’ve been through this situation before. How many times have we been told, “If you try to push me one more time, I will have to turn you down”?
Effective persuasion requires skill, not annoying pushiness. If you are sensitive enough to know the symptoms of agreement or submission, you will be able to steer the conversation to a point where you have the opportunity to persuade. If the other party doesn’t seem to be leaning toward your idea and his or her body language shows it, then you should know better to try at another time instead.
Stop Yourself From Rebutting Too Much
One of the greatest mistakes of persuasiveness is your penchant to answer back and rebut. We often try to pretend to listen to another person’s idea, which we do not really agree to, when in fact, what we are doing is preparing for a rebuttal to his or her statements. No matter how discreet you try to be at this, the other party will eventually notice that you are zoned out and will do the same to you when it’s your turn to give your ideas.
What ensues is a discussion that has two levels: one that is verbal and obvious, and one that is based on underlying meanings and subliminal banter. You may be able to prove your point and so will the other person, but nobody really wins.
Nobody can successfully persuade if the conversation is just based on a subliminal battle. When you’re trying to sell something, this will be your deal killer. In a friendship, this is what will burn bridges. This habit is very undesirable. Try to stop yourself every time you feel inclined to do so.
To effectively persuade another person, you have to truly believe in what you are saying. Intellectual honesty and genuine concern for other people will give you that persuasive edge. If you don’t feel passionate enough, the other party will notice it and will not be convinced. It’s not likely that you will be able to successfully sell an idea you have feel no passion about.
In addition, you can’t be effective at persuasion if you are not open to being persuaded also. Remember, you’re not the only one who is trying to get your point heard. In a person-to-person setting, the other party is also seeking to win you over to his or her side.
In order to persuade, you must be sincere. Aside from that, you also need to effectively communicate your emotions and thoughts. You can do this not just by saying the right things, but also by employing the proper assertive behavior and body language. Thus, if you want to improve your persuasion skills, don’t be a drag. Be open-minded and show it.

Understanding body language made easy – 3 tips to leverage the power of body language for your success

What exactly is Body language? It is important to note that body language has different meanings in different cultures hence developing body language is necessary to be successful. Interpretation of body language depends on the situation, the culture, the relationship one has with the person as well as the gender of the other. This means that there is not one signal that has the same meaning all over the world. If you do not take this into account you may get yourself in some serious trouble! Body language is also interlinked with spoken language and a whole pattern of behavior from a person. Hence developing successful body language is critical.

Communication through Body Language: However having said that there is not one single body language for a particular meaning – we can learn to read body language for better understanding & interpretation of others. For e.g. if you are facing an interview, and you wish to make an impression of assertiveness right away how do you do it?, this is where developing a successful body language makes the difference. Now if we place you at the interviewers end then too reading of body language is very important for picking up a successful candidate. Peoples skill i.e. the way a person sits, talks, answers questions reveals a lot about him/her, one has to learn to do these things rightly & that is what we mean when we say developing successful body language.

Understanding the effects of developing successful body language on your mind: From the perspective of the mind, developing successful body language has an additional quite different significance – i.e. the way in which your own body language can communicate itself back to you and profoundly affect how you feel. Developing successful body language has examples, like the old adage about ‘walking tall’ and ‘keeping your head up high’, especially when things are getting difficult for you. Such advice is based on the idea that if you behave in a ‘walk tall’ kind of way you will indeed ‘feel tall’ and be empowered. Thus developing body successful language is not just limited to external facet but it’s more of your internal reflection. How successfully one does it depends on the clarity of understanding of developing body language one has.

Developing successful body language through exercise: Developing successful body language has considerable evidence for such a mind-body resonance, i.e. that what happens in your body influences what happens in your mind, and vice versa. Take, for example, Yoga, a practice which develops a successful body language by working directly on the body through a range of physical disciplines, involving postures and breathing exercises. Beneficial effect that the physical disciplines can have on the mind is displayed by people reporting that their stresses are reduced and their minds become progressively clearer, this helps them in successfully developing their body language as well. For that matter some might even opt for the gym and modern workouts which enhances their physique invariably increasing self confidence and develop the overall body language successfully.

assertiveness



Many people will tell you that what bothers them most during conversations is not the topic, but the attitude of the person they have conversed with. This predicament ends up to be the reason why friendships become superficial. As a result, one of you becomes either pushy or lifeless. Proper assertive behavior and body language, aside from possessing assertive communication skills, are therefore necessary in developing happy relationships.

Winning Friends

The right attitude to be able to win friends is to be more assertive. Being assertive is actually just your ability to stand up for yourself, tackle issues face to face, state your own personal views, and defend others when they are being taken advantage of. Contrary to what you may think, being assertive is very much different from being bossy and overbearing.

Getting Promoted

Assertiveness is actually a good thing. Without it, you inevitably hold back in your career and your personal life. If you are usually compared to another one of your co-workers because the two of you have similar levels of experience and skills, then it is more likely that the more assertive one is rewarded with the promotion.

It is natural that some people are more assertive than others; whether you are part of the former or the latter, it does not matter. What matters is that you get to learn assertive behavior, which ensures you are in the path for new opportunities.

For you to be assertive, you have to keep in mind the effects of positive body language. It is not difficult, actually. You just need to show the person you are talking to that you are attentive and that you truly care about whatever topic it is that you are discussing.

Eye-to-eye Contact

When in a conversation, you have to do everything you can to maintain eye-to-eye contact. It is believed that your eyes are the windows to your soul. Therefore, for you to be able to achieve a heartfelt and productive conversation, you have to show the other party your undivided attention.

You must not, under any circumstances, look around while the other person is talking. You have to always make sure that the person you’re talking to sees that you are truly participating in your conversation by listening intently, while maintaining eye-to-eye contact.

Leaning Forward

For you to be able to further express that you are, in fact, approaching your conversation with respect and attention, you may lean forward. Leaning forward is a gesture that shows that you want to hear more and would want the other party to expound on what he or she has just said.

Of course, leaning backward is the opposite. It proves that you are only engaging yourself in the conversation because you have to, and not because you truly care about what is bothering the other party.

You have to prevent yourself from being pushy in your newfound relationship. You must not force your opinions and beliefs on the other party if he or she radically believes otherwise. Just let things be, accept them as how they are.

Just be assertive. Taking the initiative of beginning a conversation, or in stating your views without pushing them to the other party, is the right way for a productive and effective conversation. Do not worry about giving the other party an image that you are overly confident; for being assertive is not only about being confident, it is also about understanding other people and the empathy that you give them.

Indeed, it has been observed and proven that body language has a huge part when it comes to being assertive. Body language shows the other party that you are attentive to what he or she is saying. It is not all about looking good and speaking for yourself. It is also about making other people more comfortable when they talk and express their personal thoughts with you.



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How to Assert Yourself and Avoid Conflict

Being assertive is good. It allows you to get your point across in a way that
is better remembered by the other party because of the intensity of the
emotion that is associated with it. However, assertiveness can also be a
pitfall when overdone. While it can seal deals, it also has the power to
destroy relationships and potential business opportunities. How, then, can
you assert yourself without being too pushy or annoying?
Here are some tips you might want to keep in mind the next time you try to
calmly convince someone to see your side of the story.
Don’t Bulldoze Your Listener
What is bulldozing? In sales, it is referred to as the act of drowning the
prospective clients in figures and facts in order to confuse them to eventual
submission. Keep in mind that the only way the other party will accept your
idea is when they have decided that they want it. People who have given in
to your bulldozing will do so only at first, but will eventually try to get out of
the situation, be it after a few minutes or after a few days. You must be able
to know how to read body language in order to decipher if a certain action is
appropriate for the situation.
Nevertheless, if you want to be an effective and truly successful persuader,
you want others to willingly agree with you, not because you almost forced
them unwillingly to do something or left them with no other choice. If you
are at a debate, this is fine. You are trained to tear the other person’s
statements apart. However, in a normal conversation, this is a major blunder.
“A man convinced against his will is of the same opinion still,” as the saying
goes. This means that while you may have succeeded in getting others
person to give their agreement forcibly, they will still maintain their original
ideas. If you try to make them cooperate with you thereafter, expect that it
is going to be difficult.
What should you do then? Try to make your idea attractive to the other
party so that they would be more willing to submit to it. You can do so by
first acknowledging the merits of their points and then outlining your merits.
Do not make a comparison that is based on just the negative aspects. You
will appear to be discrediting the other person; this is not good.
Be Patient And Try To Avoid Clashes
The professional persuader is never overeager; he always moves steadily
and carefully towards his goal, and avoids getting into situations that would
result in idea collisions. He is sensitive enough to watch out for emotional or
psychological taboos and avoids them at all costs.
How can you do this? First, do not take sides. Try to be open to all ideas that
are placed on the table and consider each one’s merits meticulously before
you move on to pursuing your selection. Actually, you don’t really need to
focus on one concept alone. When you study everything that’s suggested,
you will find that you can make appropriate changes and combine all their
positive aspects to arrive at something that is agreeable to everyone
involved.
The key to being effectively assertive is to keep an open mind. If you simply
stick to what is in your head and work endlessly at seeing it through in
100% state to the end, do not expect to enjoy the ride. You will lose
friendships, you will lose confidence, and you will lose the drive, eventually.
Assertiveness is good when used the right way, which is the professional and
balanced way. If you try to use your assertive skills to force people to your
side, there is no way you will truly succeed.

Winning With Assertive Behavior and Body Language

Many people will tell you that what bothers them most during conversations is not the topic, but the attitude of the person they have conversed with. This predicament ends up to be the reason why friendships become superficial. As a result, one of you becomes either pushy or lifeless. Proper assertive behavior and body language, aside from possessing assertive communication skills, are therefore necessary in developing happy relationships.
Winning Friends
The right attitude to be able to win friends is to be more assertive. Being assertive is actually just your ability to stand up for yourself, tackle issues face to face, state your own personal views, and defend others when they are being taken advantage of. Contrary to what you may think, being assertive is very much different from being bossy and overbearing.
Getting Promoted
Assertiveness is actually a good thing. Without it, you inevitably hold back in your career and your personal life. If you are usually compared to another one of your co-workers because the two of you have similar levels of experience and skills, then it is more likely that the more assertive one is rewarded with the promotion.
It is natural that some people are more assertive than others; whether you are part of the former or the latter, it does not matter. What matters is that you get to learn assertive behavior, which ensures you are in the path for new opportunities.
For you to be assertive, you have to keep in mind the effects of positive body language. It is not difficult, actually. You just need to show the person you are talking to that you are attentive and that you truly care about whatever topic it is that you are discussing.
Eye-to-eye Contact
When in a conversation, you have to do everything you can to maintain eye-to-eye contact. It is believed that your eyes are the windows to your soul. Therefore, for you to be able to achieve a heartfelt and productive conversation, you have to show the other party your undivided attention.
You must not, under any circumstances, look around while the other person is talking. You have to always make sure that the person you’re talking to sees that you are truly participating in your conversation by listening intently, while maintaining eye-to-eye contact.
Leaning Forward
For you to be able to further express that you are, in fact, approaching your conversation with respect and attention, you may lean forward. Leaning forward is a gesture that shows that you want to hear more and would want the other party to expound on what he or she has just said.
Of course, leaning backward is the opposite. It proves that you are only engaging yourself in the conversation because you have to, and not because you truly care about what is bothering the other party.
You have to prevent yourself from being pushy in your newfound relationship. You must not force your opinions and beliefs on the other party if he or she radically believes otherwise. Just let things be, accept them as how they are.
Just be assertive. Taking the initiative of beginning a conversation, or in stating your views without pushing them to the other party, is the right way for a productive and effective conversation. Do not worry about giving the other party an image that you are overly confident; for being assertive is not only about being confident, it is also about understanding other people and the empathy that you give them.
Indeed, it has been observed and proven that body language has a huge part when it comes to being assertive. Body language shows the other party that you are attentive to what he or she is saying. It is not all about looking good and speaking for yourself. It is also about making other people more comfortable when they talk and express their personal thoughts with you.